Approach

Five steps from the initial assessment to operational handover.

Map the information chain

We map applications, processes, interfaces, networks, and communication paths. The result is a shared view of the relevant information chain.

Clarify the function

We clarify who needs which function, the consequences of failure, and the required response times. This establishes the measure for further planning.

Review what exists

We assess existing technology and known constraints against this measure. What is suitable stays; replacement requires a reason.

Order dependencies

We identify technical and organisational dependencies, responsibilities, and the effects of changes. We use open standards when they reduce a specific dependency or ease a transition.

Hand over operations

We record decisions and responsibilities, review the documentation together, and transfer the knowledge needed for operation, change, and recovery.